Parts Search
Find the right part fast on the Trace Systems portal — by number, name or description. No paper manuals. Stock data can sync up to your existing stock management systems via API or webhooks.
Specialist workshops · Mini crawler cranes first
Less time in the parts book. More time on the tools.
Parts Search, Parts Catalogue look-up, interactive 3D and the Fault Assistant on one portal — so technicians stay on the job, and when staff leave, their knowledge doesn’t.
Private local AI — manuals, fault logs and secrets stay on your workshop hardware.
We reply the same working day.
Click a part in the sample model, search the list, or explode the assembly.
Sample machine · not OEM / customer data
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Interactive demo of a sample mini crawler / outrigger-style assembly. Part codes are SAMPLE-OTR-#### placeholders — not OEM or customer data. Other machine families are available by quotation.
The products
Parts Catalogue look-up
The official catalogue tree on the portal: groups, assemblies, supersessions and kits in the structure your parts team already knows — so look-ups stay consistent across shifts.
3D Catalogue
Interactive 3D viewer on top of the catalogue platform. Extra machine models are built to order and quoted separately.
Fault Assistant
Private AI Fault Finding Assistant — workshop fault knowledge that stays when people leave, and stays in your workshop. Learns from the faults your team already logs. Runs on private local AI so company secrets remain secret. Licensed per dealer or site — not per machine. Add it to any catalogue level.
Fault Assistant — how it reads in the bay
Illustrative conversation only — not a live assistant. On a live site it answers from your manuals and logged faults, on your hardware.
Tech
Outrigger won’t deploy on the right-hand side. Pressure builds then drops. Where do I start?
Assistant
Check the RH deploy solenoid feed and the float-pad proximity switch first. Your last three similar jobs pointed at a sticking spool in the RH control valve — see fault log 2024-118.
Tech
What’s the part number for that spool kit on this series?
Assistant
Catalogue group Outrigger hydraulics → Control valve. Kit supersedes the earlier seal set; open the line in Parts Search to confirm stock.
Tech
Torque for the valve body bolts after rebuild?
Assistant
From your uploaded service chapter: 28 N·m + 90°, clean threads, Loctite as specified. I can pin that page to the job card.
How it fits together
One catalogue level
Each level includes the one below: Catalogue look-up includes Parts Search; 3D Catalogue includes both.
Fault Assistant is an add-on
Add it to any level. It is not a fourth catalogue tier. You only need one catalogue level.
Built around your workshop
Same core platform, configured per OEM or dealer group. Custom development is by quotation only. Other machine families beyond mini crawlers are available by quotation.
Included with the platform: built-in electrical and mechanical reference, plus PDF upload that turns your manuals into searchable chapter knowledge. For a typical first site we recommend 3D Catalogue plus the Fault Assistant; start with the machines you work on most, then add models as the fleet needs them.
Next step
If you want less time in the book and a record of how your machines actually fail, we will shape a build for your site.
We reply the same working day.