Less time in the parts book. More time on the tools.

Clickable 3D parts catalogues and a private fault-finding assistant for OEMs, dealers and workshops. Technicians find the right part in seconds, and your fault knowledge stays when experienced people move on.

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Sample machine with placeholder part numbers

Try it: click a part on the model, search the list, or explode the assembly. Then choose Open in parts book to see that part called out on its catalogue page.

Illustrative example: an outrigger parts look-up that takes about 8 minutes in the book takes about 40 seconds here.

Pick one catalogue level. Add the Workshop Assistant if you want it.

Each level includes everything below it, so you only ever buy one. All three run on the same portal and can sync stock with your existing systems through an API or webhooks.

Level 1

Parts Search

Find the right part by number, name or description. No paper manuals, no flicking between PDFs.

Try the search

Level 2

Parts Catalogue Look Up

Jumps to the right page of your OEM parts book, circles the item on the drawing, then highlights its line and part number on the parts list.

Includes Parts Search

See a parts book page

Level 3

3D Catalogue

An interactive 3D model on top of the catalogue. Click the part you can see on the machine and get its number. Models for your machines are built to order.

Includes Parts Search and Parts Catalogue Look Up

Open the sample model

Workshop Assistant

An add-on for any level. A private AI fault-finding assistant that answers from your manuals and the faults your team has already logged. Licensed per dealer or site, not per machine.

See how it works

Every level includes built-in electrical and mechanical reference, and PDF upload that turns your manuals into searchable chapters. For a first site we usually suggest the 3D Catalogue with the Workshop Assistant, starting with the machines you work on most.

A second opinion from everyone who fixed it before

The Workshop Assistant is a private fault-finding assistant. It reads your service manuals and your own fault history, then answers in plain workshop language.

  • Starts from what actually failedIt points to similar past jobs on your fleet, not just the textbook fault tree.
  • Joined up with the catalogueGo from diagnosis to the right part number without leaving the job.
  • Knowledge that doesn’t walk out the doorWhen a senior tech retires, what they logged stays with the company.
Workshop AssistantIllustrative conversation
Technician

Outrigger won’t deploy on the right-hand side. Pressure builds then drops. Where do I start?

Assistant

Check the RH deploy solenoid feed and the float-pad proximity switch first. Your last three similar jobs traced back to a sticking spool in the RH control valve. See fault log 2024-118.

Technician

Part number for the spool kit on this series?

Assistant

Outrigger hydraulics → Control valve. The kit supersedes the earlier seal set. Open it in Parts Search to check stock.

Technician

Torque for the valve body bolts after rebuild?

Assistant

From your service chapter: 28 N·m + 90°, clean threads, threadlock as specified. Want me to pin that page to the job card?

Your manuals stay in your workshop

The Workshop Assistant runs on private, local AI. Nothing you upload is sent to a shared public model.

Runs on your hardware

Manuals, fault logs and service notes are processed on your own kit, not in someone else’s cloud.

Learns only from you

It learns from your own fault reports, and that data is never pooled with other customers’ or used to train a shared model.

Access you control

Two-factor sign-in with an authenticator app or passkey, and separate roles for workshop and admin staff.

Built on cranes. Works for any machine with a parts book.

Trace Systems started with mini crawler cranes, the machines our founder commissions and fault-finds for a living. The same platform fits any workshop that services complex machines.

  • Lifting equipmentMini crawler and spider cranes, including outrigger, hydraulic and safe-load indicator systems.
  • OEMs and dealersGive your dealer network one catalogue and one source of fault knowledge, and cut repeat callouts.
  • Plant hireMixed fleets, several brands, and technicians who need the answer at the machine rather than back at the office.
  • Vehicle and specialist workshopsAnywhere a technician loses time finding the right exploded diagram.

See it on your own machines

A 20-minute screen-share. Tell us which machines you work on and we’ll show how a catalogue would fit your fleet.

Book a 20-minute demo

We reply the same working day.